Thursday, October 24, 2013

healthcare.gov issues update

So....here's the latest.

My account on healthcare.gov did get created, well sort of. I received this email
But then went to confirm my address and alas received these messages
First told to wait...


Then after five minutes got the blame message above.

There are also other issues when navigating through the site such as the below code showing while starting the registration process.

Again these are complex systems but given the time and resources allocated I must agree that there really is no excuse at this point for these problems. 

Hey CGI Federal I'm a web project manager who can help!








A realtime look at healthcare.gov issues and problems

So I'm here watching the Energy and Commerce committee hearings on Fox News. As a web consultant I understand more than the average committee member the complexity of the construction and implementation of healthcare.gov.

But even after 3 weeks, healthcare.gov is not allowing users to register. I just tried to register and failed. This is in direct contradiction from testimony from the provider of  the account creation system.

See screenshots below. The first is a wait indicator which stayed on the screen for approximately two minutes. The second is the failure screen.