Thursday, October 24, 2013

A realtime look at healthcare.gov issues and problems

So I'm here watching the Energy and Commerce committee hearings on Fox News. As a web consultant I understand more than the average committee member the complexity of the construction and implementation of healthcare.gov.

But even after 3 weeks, healthcare.gov is not allowing users to register. I just tried to register and failed. This is in direct contradiction from testimony from the provider of  the account creation system.

See screenshots below. The first is a wait indicator which stayed on the screen for approximately two minutes. The second is the failure screen.